At Genz Travel UK, your trust matters just as much as the journeys we help you plan. We are committed to protecting the personal information of every traveller who visits our website at GenZ Travel, whether you’re booking a weekend break across Europe or planning a long-haul adventure from the UK. This Privacy Policy explains, in plain English, what data we collect, how we use it, and the rights you have under UK and EU data protection law.

By using our travel website, you agree to the practices described below. If anything feels unclear, our customer support team is always happy to help.

General Data Protection Regulation (GDPR)

Genz Travel UK fully complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. As a trusted UK travel booking platform, we treat every piece of personal information you share with us as confidential. Our legal basis for processing your data includes your consent, the performance of a travel booking contract, and our legitimate interest in delivering tailored holiday services.

If you’d like a deeper understanding of how a compliant privacy policy is structured, you can explore resources such as the GDPR Privacy Policy Generator, which outlines best practices used by responsible businesses across the UK and Europe.

Information We Collect

When you visit Genz Travel UK or make a booking enquiry, we may collect:

• Your name, email address, and phone number
• Travel preferences, destinations, and travel dates
• Passport or ID details (only when essential for bookings)
• Payment information processed through secure third-party gateways
• Device type, browser, and IP address data

We never ask for more than what’s needed to make your travel plans run smoothly.

How We Use Your Information

The personal data we collect helps us:

• Confirm and manage your travel bookings
• Send itineraries, booking updates, and customer support replies
• Improve our website performance and user experience
• Share offers, promotions, or newsletters, only if you’ve opted in
• Meet our legal, tax, and accounting obligations

We never sell your personal data to third parties. Full stop.

Log Files

Like most online travel websites, Genz Travel UK uses log files. These automatically record details such as IP addresses, browser type, internet service provider, date and time stamps, referring pages, and click activity. The information is anonymous and is used purely to analyse trends, administer the site, and gather demographic insights, never to personally identify visitors.

Cookies and Web Beacons

Our travel website uses cookies to remember your preferences, recently viewed destinations, and saved searches. Cookies make browsing easier, they help us show you relevant deals, improve loading speeds, and enhance overall site performance.

You can control or disable cookies at any time through your browser settings. Most browsers including Chrome, Safari, Firefox, and Edge allow you to block, delete, or receive alerts about cookies. Please note that disabling cookies may affect certain features, such as saved trip itineraries or login sessions.

Google DoubleClick DART Cookie

Google is one of the third-party vendors that places cookies on our site. It uses DART cookies to serve advertisements to visitors based on their visits to Genz Travel UK and other websites. You can opt out of DART cookies and personalised advertising by reviewing the Google Ads & Cookies Policy, which gives you full control over how Google handles ad-related data.

Advertising Partners Privacy Policies

Some of our advertising partners may use cookies and web beacons on our website. Each partner follows its own privacy practices. They may automatically receive your IP address when this happens, in order to measure the effectiveness of campaigns or personalise the advertising content shown to you on other sites.

Genz Travel UK has no access to or control over the cookies used by these third-party advertisers.

Third-Party Privacy Policies

Genz Travel UK’s privacy policy does not apply to other advertisers, partners, or external websites linked from our pages. We recommend reviewing the respective privacy policies of any third-party ad servers for more detailed information, including their practices and opt-out instructions. You can usually find these options through your browser settings or directly via each provider’s website.

Data Protection Rights

Under GDPR, every visitor and customer of Genz Travel UK is entitled to the following rights:

Right to Access

You can request a copy of the personal data we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or incomplete, you can ask us to correct it.

Right to Erasure

You may request the deletion of your personal data, subject to legal exceptions.

Right to Restrict Processing

You can request that we limit the way we use your data in certain situations.

Right to Object to Processing

You have the right to object to specific types of processing, including direct marketing.

Right to Data Portability

You can request a copy of your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please email our team. We’ll respond within one month, as required by UK data protection law.

Children’s Information

Genz Travel UK does not knowingly collect personal information from children under the age of 13. Our travel services are intended for adults planning trips for themselves or their families. If you believe a child has shared personal information with us, please contact us immediately so we can promptly remove that data from our records.

Online Privacy Policy Only

This Privacy Policy applies only to online activities on GenZ Travel and covers visitors using our website with respect to the information they share or that we collect here. It does not apply to information gathered offline or through other channels.

Consent

By using our website, booking with Genz Travel UK, or subscribing to our newsletter, you consent to this Privacy Policy and agree to its terms. If our policies change in the future, we’ll update this page and revise the “last updated” date so you’re always informed about how your data is handled.

Contact Us

If you have any questions about this Privacy Policy, want to access your stored data, or wish to make a deletion request, our team is just a message away. Visit GenZ Travel and reach out through our contact page. We’ll respond promptly and treat every request with the care your privacy deserves.

Travel safely. Travel confidently. Genz Travel UK is here for every step of your journey.